Q: How do I backup my TrekTrak or TrekTrakPro URL database?

A: The default TrekTrak database is a file named TrekTrak.mdb and is located in a sub-folder named "database" within the folder where you installed TrekTrak or TrekTrakPro.  So if you accepted the default location during installation it will be at c:\Program Files\PCPMSoftware\TrekTrak\database.  To backup all of your URLs simply backup the TrekTrak.mdb file.

If you are using TrekTrakPro you may have created other TrekTrak databases yourself so you may need to back these up as well.

Q: I get the following error message when trying to run TrekTrak: "either EOF or BOF is true".

A: You probably have version 2.6 (or above) of Microsoft's Data Access Components (MDAC) installed on your machine.  TrekTrak was written to use MDAC 2.5 and version 2.6 is not backwardly compatible.  The latest versions of TrekTrak and TrekTrakPro available from our download page fix this problem.

Q: I have MDAC 2.6 (or above) installed on my computer. Can I use TrekTrak with it?

A: Yes providing you have version 1.0.3.3 of TrekTrak or above or version 1.0.4.3 of TrekTrakPro or above.  You also need the Microsoft Jet Database Engine Version 4.0 which was included in MDAC 2.5 but is not included in 2.6 (or above).  You can download this from Microsoft's site at  http://www.microsoft.com/data/download_Jet4SP3.htm.

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